First elected to office November in 1998, Bobbie Holsclaw became the Jefferson County Clerk and started her duties on January 4, 1999. Bobbie was re-elected to her second four-year term in office in November 2002 and again to her third term on November 7, 2006.

The Jefferson County Clerk's Office is an information services agency, created by the Kentucky Constitution to record, house, and deliver public documents and information within Jefferson County. As the Jefferson County Clerk, Bobbie Holsclaw leads over 275 employees, in nine divisions, to serve the citizens of Jefferson County. As clerk, she is responsible for the issue, registration, and titling of all motor vehicles in the county; the recording and maintenance of various legal instruments; and, collection of delinquent property tax. The County Clerk’s Office issues handicapped parking permits, marriage licenses, professional licenses and notary commissions.

Performing her official duties with integrity and determination, Ms. Holsclaw’s mission for the County Clerk’s Office is “to bring government closer to the citizens of Jefferson County while providing VIP service to our customers.” Under her leadership, the Jefferson County Clerk’s office is the first Clerk’s Office in Kentucky to capture the convenience of the Internet by providing motor vehicle renewal service on line. The Clerk’s Office expanded access to land records via on line services. Customer service Web cams have been installed in the motor vehicle departments to allow our customers to see how busy their branch is before making the trip to that branch office. And, in 2006, we became the first Clerk’s Office in Kentucky to offer renewal service by telephone.

Bobbie is a member of the Kentucky County Clerk's Association, served on the Board of Directors of the National Association of County Recorders, Election Officials and Clerks, is past president of the Southeast Republican Women's Club and is active with the American Heart Association. Performing her official duties with unswerving integrity and fearless determination, Bobbie successfully brought government closer to the citizens of Jefferson County by becoming the first County Clerk in the Commonwealth to provide motor vehicle renewal by Internet. In addition, Bobbie provided land records Online and private voting to visually impaired and physically challenged citizens of Jefferson County. Customer service Web cams were installed in the motor vehicle departments for the convenience of our customers, and a customer service Call Center has been properly staffed and maintained throughout her tenure.

Being an innovator in the public service arena, Ms. Holsclaw has received a great deal of recognition for her willingness to undertake new challenges and find solutions to a variety of customer service needs. She is honored as the 2007 “Most Admired Woman” in the political category by Today’s Woman Magazine readers. Ms. Holsclaw was also honored with the "2009 Salute to Catholic School Alumni" award, and in 2008 for Lifetime Achievement Award from the Louisville Defender Newspaper for “Outstanding Service to the Community.”  In 2005, Ms. Holsclaw was presented the Landmarks of Excellence Award from the Public Relations Society of America (Bluegrass Chapter) and the International Association of Business Communicators of Kentucky. She received the Corporate Award of Excellence from the Business and Professional Women/River City organization, and the Business Equity Award from the Business and Professional Women of Kentucky, in 2003. These awards are given annually to a company or business that best demonstrates excellence in its hiring practices, is fiscally responsible, and provides quality customer service. Ms. Holsclaw was the first elected official to receive these awards for a government agency.

The County Clerk also serves as Chairperson of the Jefferson County Board of Elections. In fulfilling her responsibilities as Chairperson, Ms. Holsclaw has seen her goal of providing private voting to visually impaired and physically challenged citizens of Jefferson County come to fruition. In 2006, the TSX voting machines became available in every polling location throughout Jefferson County. She plays a key role in the election process, and is responsible for the administration of all Kentucky laws relating to voter registration and elections in Jefferson County.

Ms. Holsclaw's conscientious response to customers' changing wants and needs underscores the success the Clerk's Office is now experiencing. As County Clerk, she encourages her staff to live out the mission of the Jefferson County Clerk's Office. The mission statement of the Clerk's Office is clear, and has been adopted by every employee of the Clerk's Office. The mission statement is: As public servants, we, the employees of the office of the Jefferson County Clerk, are committed to providing service that reflects Value, Integrity, and Performance. She believes every citizen deserves VIP service.